Privacy policy
Last Updated: December 2025
At LooLoo Eyewear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the rights you have regarding your data.
By accessing or using our website or purchasing from us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you interact with our website or purchase from us:
A. Information You Provide
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Name
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Email address
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Billing and shipping address
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Phone number
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Payment information (processed securely by our payment partners)
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Order details
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Emails or messages you send to customer support
B. Information Collected Automatically
When you visit our website, we automatically collect:
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IP address
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Browser type and device information
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Pages viewed and actions taken
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Cookies and similar tracking technologies
C. Information from Service Providers
Because our store is hosted on Shopify, Shopify also collects certain information needed to operate and improve the platform.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer service
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Send order updates and account notifications
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Personalize your shopping experience
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Improve our website and product offerings
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Detect and prevent fraud or misuse
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Comply with legal obligations
With your consent (where required), we may also send promotional emails. You may unsubscribe at any time.
3. How We Share Your Information
We may share personal information with:
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Shopify (website hosting, checkout, analytics)
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Payment processors (to complete your purchase)
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Shipping carriers (to deliver your order)
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Marketing and analytics partners (for advertising and site optimization)
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Service providers who help us run our business
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Legal authorities when required by law
We do not sell your personal information.
4. Cookies & Tracking Technologies
We use cookies to:
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Operate the website
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Remember your preferences
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Improve performance
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Analyze traffic
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Personalize content and ads
You can manage cookies through your browser settings.
5. California Residents – Your Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
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Know what personal information we collect
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Access a copy of your personal information
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Request deletion of your personal information (with legal exceptions)
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Correct inaccurate personal information
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Opt out of the sale or sharing of your personal information
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Receive your information in a portable format
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Not be discriminated against for exercising your rights
How to Exercise Your Rights
You may submit requests to access, delete, or correct your personal information by emailing us at support@loolooeyewear.com with the subject line:
“CCPA Request – [Type of Request]”
For opting out of the sale or sharing of personal information for advertising or analytics:
Use the “Do Not Sell or Share My Personal Information” link located in the footer of every page. This link directs you to Shopify’s dedicated opt-out page, where you can manage your data-sharing preferences.
Global Privacy Control (GPC)
We honor Global Privacy Control browser signals as an opt-out request for that device and browser.
6. Do Not Sell or Share My Personal Information
California residents may opt-out at any time by visiting the “Do Not Sell or Share My Personal Information” link in our website footer.
This link directs you to Shopify’s dedicated opt-out page, where you can manage your data-sharing preferences.
7. Children’s Privacy
Our website is not intended for individuals under 16 years of age.
We do not knowingly collect, sell, or share data from minors.
If you believe we have collected information from a minor, contact us at support@loolooeyewear.com and we will delete it.
8. Data Security & Retention
We use reasonable security measures to protect your information; however, no system is 100% secure.
We retain data only as long as needed to:
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Provide services
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Comply with legal obligations
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Resolve disputes
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Support business operations
9. International Transfers
Your data may be transferred and processed outside your country, including in the United States. Shopify uses approved legal mechanisms for such transfers.
10. Changes to This Privacy Policy
We may update this policy periodically. Updates will appear here with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us: